NEOO — INFORMATION
General terms
These terms govern Neoo services supplied by Cloudbizz to professional customers. Offer-specific terms prevail in case of conflict.
Last updated: 24 August 2026
1. Purpose
Neoo services are supplied by Cloudbizz to professional (B2B) customers under the accepted offer.
2. Orders
Any request sent through the site is a request for an offer. No order is binding and no payment is due before written validation by Cloudbizz.
3. Pricing
Published prices are indicative and exclude VAT. Applicable pricing, billing, commitment and notice periods are those in the accepted offer.
4. Service levels
Availability, maintenance and support commitments are defined in the offer and its appendices.
5. Data and reversibility
Customer data remains the customer’s property. Hosting and return at contract end follow the arrangements agreed in the offer.
6. Liability
Cloudbizz liability is limited to direct and foreseeable damage, within the limits of the offer and applicable mandatory law.
7. Termination
Either party may terminate with the notice set in the offer. A service may be suspended for non-payment or misuse after an unanswered formal notice.
8. Applicable law
Belgian law applies. The competent Belgian courts of Cloudbizz’s registered office have exclusive jurisdiction, subject to mandatory law.
Neoo is a solution published and operated by Cloudbizz, a company under Belgian law.