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NEOO MSP

Manage every client and IT service from one action centre.

Bring contracts, licences, support, monitoring, interventions, provisioning and billing together in a platform built to make an MSP more efficient and profitable.

Book an MSP demoSee the platform in action
  • Unified support and operations
  • Client portal included
  • Integrated monitoring
  • Fixed price per technician

Your PSA tracks tickets. Neoo runs the whole operation.

Sales, support, contracts, licences, equipment and billing should no longer work as separate tools.

01

One customer reality

Every team starts from the same contract and history.

02

Faster operations

Steps and ownership are visible end to end.

03

Measurable profitability

Services, time and billing stay connected.

THE COMPLETE CLIENT LIFECYCLE

From first contact to renewal.

  1. 01Lead
  2. 02Offer
  3. 03Contract
  4. 04Provisioning
  5. 05Monitoring
  6. 06Support
  7. 07Billing
  8. 08Renewal

Four pillars to operate without multiplying consoles.

01

Sell and contract

Offers, contracts and renewals stay linked to the customer.

02

Operate and support

Tickets, interventions and ownership move through the same flow.

03

Monitor and secure

Useful signals reach the right customers, equipment and actions.

Learn more
04

Bill and measure profitability

Delivered services feed billing and analysis.

See all MSP modules
  • CRM and sales
  • Contracts
  • Support
  • Interventions
  • Licences
  • Provisioning
  • Monitoring
  • Billing
  • Client portal
  • Projects and time

AUTOMATION EXAMPLE

A Microsoft 365 order can prepare everything that follows.

This scenario depends on the connector, available rights and agreed approvals. Neoo distinguishes what is prepared, executed inside Neoo or subject to external approval.

Scenario to validate

  1. 01Add the licencePrepared
  2. 02Create the userExternal approval
  3. 03Attach to the contractInside Neoo
  4. 04Prepare recurring billingInside Neoo
  5. 05Notify the customerAfter approval

CLIENT PORTAL

One portal for every customer.

Customers find the essentials. Your teams keep the complete operational context.

  • Requests and tickets
  • Users and equipment
  • Contracts and licences
  • Services and invoices

INTEGRATIONS

Connect only what has been confirmed.

The statuses below come from the verified public registry. A possible connection is not shown as available before validation.

Available integrations

  • Peppol

Connections possible after validation

  • Microsoft
  • Acronis
  • OVHcloud
  • TD SYNNEX

Using another tool?

Tell us about your environmentSee integration details

MSP PRICING

One clear price per technician. Your growth stays unlimited.

Pay only for the technicians who use Neoo. Add clients, PCs, servers and other monitored equipment without increasing the price of your main subscription.

Neoo MSP Core

The essentials to centralise clients, support, contracts, billing and monitoring.

€116per technician / month

Annual commitment — billed annually

€1,392 billed per technician per year

Save €108 per technician per year

Most popular

Neoo MSP Advanced

For MSPs that want more automation, connected tools and clearer growth management.

€143per technician / month

Annual commitment — billed annually

€1,716 billed per technician per year

Save €324 per technician per year

Neoo MSP Premium

For organisations seeking advanced management, stronger governance and priority guidance.

€188per technician / month

Annual commitment — billed annually

€2,256 billed per technician per year

Save €432 per technician per year

Neoo MSP Enterprise

For complex environments, specific contractual requirements and large-scale deployments.

Custom pricing Talk to the Neoo team

Verified features across Neoo MSP levels

The capabilities below belong to the verified public scope. Exact activation, options and third-party services are confirmed in the offer.

FeatureCoreAdvancedPremiumEnterprise
Multi-client managementIncludedIncludedIncludedTo confirm for the agreed scope
CRM and salesIncludedIncludedIncludedTo confirm for the agreed scope
Offers and contractsIncludedIncludedIncludedTo confirm for the agreed scope
Support and ticketingIncludedIncludedIncludedTo confirm for the agreed scope
Interventions and timeIncludedIncludedIncludedTo confirm for the agreed scope
Licences and provisioningIncludedIncludedIncludedTo confirm for the agreed scope
MonitoringIncludedIncludedIncludedTo confirm for the agreed scope
BillingIncludedIncludedIncludedTo confirm for the agreed scope
PeppolIncludedIncludedIncludedTo confirm for the agreed scope
Client portalIncludedIncludedIncludedTo confirm for the agreed scope
ProjectsIncludedIncludedIncludedTo confirm for the agreed scope
DashboardsIncludedIncludedIncludedTo confirm for the agreed scope
AutomationsIncludedIncludedIncludedTo confirm for the agreed scope
Platform updatesIncludedIncludedIncludedTo confirm for the agreed scope

Configure your Neoo MSP subscription

The main price depends only on the level, billing period and number of technicians.

Billing period

Monthly equivalent€143

Annual subscription billed in one payment€1,716

Annual commitment — billed annually

Talk to the Neoo teamCompare MSP levels

Monthly prices exclude VAT. Options and conditions are confirmed before activation.

Migrate without interrupting operations.

Start with a customer portfolio or priority process, then expand once data and automation have been validated.

  1. 01Scope
  2. 02Import
  3. 03Connect
  4. 04Expand
Plan my migration

FREQUENTLY ASKED QUESTIONS

Answers before an MSP demo.

Are clients and tenants billed separately?

No. Clients and tenants are included in Neoo MSP Core, Advanced and Premium subscriptions. The main price depends only on the number of technicians.

Are monitored PCs and servers billed separately?

No. Monitored endpoints are included in the main Neoo MSP subscription. Third-party licences, security solutions, backups, storage capacity and complementary services may still be billed separately.

What is the difference between monthly and annual billing?

The monthly plan is billed each month with no annual commitment. The annual plan has a reduced price and is billed once for twelve months.

Can I change MSP level?

Yes. You can change your Neoo MSP level as your team’s needs evolve. The change and billing terms are confirmed before activation.

Is there a limit on the number of devices?

The main subscription is designed to let MSPs grow their estate without per-endpoint billing. Environments with exceptional constraints, specific contractual needs or unusually high volumes may be directed to Neoo MSP Enterprise.

Is Microsoft 365 integration available?

It must be validated against the connector, licences, APIs and accessible rights. This page does not show it as available by default.

Is the client portal included?

Yes, the client portal is part of the presented MSP scope. Activated functions depend on the tenant configuration.

Can we migrate from an existing PSA?

Yes, after scoping the data, history and flows to carry over. Migration can be progressive.

Ready to run your entire MSP in the same system?

Show us your portfolio, tools and priorities. We will build the right starting point.

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